FAQs

1. What is Zara Mart? Zara Mart is a trusted, government-registered store in the UAE, launched in 2025. We offer a wide range of high-quality products at unbeatable prices, coupled with fast shipping and excellent customer service.

2. What types of products do you sell? We sell all types of products, including high-end performance items, home essentials, electronics, fashion, beauty products, and much more.

3. Do you have a return policy? Yes, we offer a 14-day return policy. If there’s any issue with your product, you can initiate a return or request a replacement within this period.

4. How do I request a refund or replacement? If you need a refund or replacement, please contact our customer support team via WhatsApp at +971544539359 or email us at support@thezaramart.com with your order details. We will guide you through the process and resolve the issue promptly.

5. How long does shipping take? We provide fast shipping within 2 to 3 business days across the UAE. Our goal is to get your order to you as quickly as possible.

6. Can I track my order? Yes, once your order is shipped, you will receive a tracking number to monitor its progress until it reaches your doorstep.

7. What payment methods do you accept? We accept multiple payment options, including credit/debit cards and cash on delivery (COD), to make shopping convenient for you.

If you have any other questions, feel free to contact our customer support team via WhatsApp at +971544539359 or email us at support@thezaramart.com. We're here to help!